Q:

What is Fit Smoothie?

A:

Fit Smoothie is a delicious way to replace one meal a day. Fit Smoothie works by helping you lose weight by burning more calories than you take in. Simply replace one to two meals a day with the Fit Smoothie, you may reach your weight loss goal that much sooner. Drink plenty of water through out the day.

Q:

Will Fit Smoothie give me jitters?

A:

Fit Smoothie does contain caffeine, about the same amount as a cup of coffee. Caffeine may cause you to feel jittery, but if you have ever drank coffee then you should be able to determine how your body reacts. Caffeine containing products should be avoided during pregnancy and lactation.

Q:

Is Fit Smoothie sold in stores?

A:

Fit Smoothie is only available by the internet or via phone.

Q:

Is Fit Smoothie gluten free?

A:

Yes. Our products are wonderful for a wide range of dietary needs.

Q:

Are your products kosher?

A:

Not at this time.

Q:

How much weight will I lose on Fit Smoothie?

A:

Losing weight with Fit Smoothie really depends on you. Replacing two meals a day with a Fit Smoothie will speed weight loss results, but taking one smoothie a day should generate results too, assuming your other meals are sensible. Many of our heavier customers experience fast weight loss, but you should strive to lose two pounds a week for healthy weight loss.

Q:

What is your return policy?

A:

At Fit Smoothie, we have a strong belief in customer satisfaction and strive to make our customers happy 100% of the time. This belief is backed up by our 30-Day Money Back Guarantee (less shipping and handling).

For any reason if you are not completely satisfied with one of our products, feel free to return the unused portion within 30 days of the ship-to date for a full refund of that product (less any shipping and handling fees). This guarantee is not provided to orders in the Fit Smoothie Monthly Saver that are shipped after the first month. Please note the following terms necessary to facilitate the refund:

In order to return your product and receive a refund, you must obtain a Return Merchandize Authorization (RMA) from our customer service department. Call 1-505-660-0400 to speak with one of our representatives. Returning your product without obtaining a Return Merchandise Authorization (RMA) from our customer service department will constitute in a $20 Restocking Fee per unit.

• To guarantee timely refund processing, please mail all product returns to the address listed below along with your RMA number. Our returns department is not able to accept returned packages without an RMA number. Any returns without an RMA number will be disposed of and no refund will be given.
• Shipping and handling charges are non-refundable. In addition, the customer is responsible for paying the return shipping charges for products returned to Fit Smoothie.
• Refund packages marked "Return to Sender" cannot be processed by our returns department and no refund will be given.
• Order purchase refunds will only be credited to the same credit card to which they were originally charged.

Please send returns to:
41 Canal St., Lewiston, ME 04240

On average how long does it take Wellness Labs to process product returns?
Once the returns department has received your package along with the RMA number, it will generally be processed within 2 business days to. After we have processed the return, it will take a few days for the money to post to your bank account depending on your credit or bank card policy.

What if there was a shipping or delivery problem with the order?
If you experience any problem with your order, please contact our Customer Service Support at 1-505-660-0400 immediately. Our Customer Service department is committed to you satisfaction and will be happy to address any questions, problems or issues that you may have.

Q:

What are the details to the 30 Day Money-Back Guarantee?

A:

At Fit Smoothie, we strive to ensure that each of our customers are completely satisfied with our product. We are so positive that you will feel the same, we provide a risk freel 30-day money-back guarantee (less Shipping and Handling).

After 3 weeks of recommended use and a doctor approved exercise regiment, you should normally start seeing results from Fit Smoothie working for you. This gives you the ability to review the results and still have approximately a week to make a decision about whether you want to keep the product or not.

If you aren't completely satisfied for any reason, simply contact us within the first 30 days of your purchase and we will take care of the rest. It's really that simple. Guaranteed!